Simax reserves the right to refuse, place on hold, cancel, or discontinue any order containing artwork, logos, text, images, or other content that we reasonably believe is unlawful, inappropriate, infringing, counterfeit, unauthorized, or otherwise unsuitable for production.

Customers may only submit content that they:

• Own;
• Have permission or a license to use; or
• Are otherwise legally authorized to reproduce.

This includes, but is not limited to:

• Professional or collegiate sports logos;
• School, university, or organization logos;
• Company and brand logos;
• Movie, television, video game, or comic characters;
• Celebrity images or likenesses;
• Music or entertainment artwork;
• Designer brands or protected patterns;
• Artwork copied from another creator, website, or product.

Simax may request proof of ownership, licensing, or authorization before production.

Simax may refuse to produce content that includes or promotes:

• Hate speech, discrimination, or extremist organizations;
• Threats, harassment, or abusive content;
• Explicit sexual or pornographic material;
• Graphic violence or disturbing imagery;
• Illegal activity;
• Counterfeit or unauthorized products;
• Fraudulent or intentionally misleading material;
• Impersonation of another person, company, organization, or government entity;
• Other content Simax reasonably considers unlawful, unsafe, offensive, or inappropriate.

By submitting artwork, the customer confirms that they have all necessary rights, permissions, licenses, and authorizations to reproduce the submitted content.

The customer is responsible for ensuring that submitted content does not violate another party’s copyright, trademark, privacy, publicity, or other intellectual property rights.

Acceptance or production of artwork by Simax does not mean that Simax has verified the customer’s ownership or legal right to use it.

Simax may:

• Decline or cancel an order;
• Place an order on hold;
• Request proof of authorization;
• Require changes to submitted artwork; or
• Remove prohibited portions of a design with the customer’s approval.

If Simax chooses not to complete an order under this policy, the customer will be refunded for any portion of the order that is not produced. If no portion of the order is produced, the amount paid for the order will be refunded.

The customer agrees to be responsible for claims, damages, costs, or expenses resulting from content they submit, including claims involving copyright, trademark, privacy, publicity, or other intellectual property rights.

Simax has final discretion to determine whether submitted content complies with this policy.

Submission of an order constitutes acknowledgment and acceptance of this policy.

If you have any questions about this policy or about artwork you plan to submit, please reach out to our team before placing your order. We’re happy to review artwork in advance.